Frequently Asked Questions

Transport costs vary based on several factors including distance, vehicle/equipment type, urgency, and access conditions. We provide transparent, upfront quotes with no hidden fees. For an accurate quote tailored to your specific needs, please request a quote or call us at 0429 541 310.

Yes! We offer 24/7 emergency towing and recovery services. If you're stranded with a breakdown or need urgent vehicle recovery, call us immediately at 0429 541 310. We aim to respond as quickly as possible to get you back on the road or safely recovered.

We service metropolitan areas, regional centers, and rural locations across the region. We also arrange interstate and long-distance transport through our trusted network. Not sure if we cover your area? Check our locations page or contact us directly—we'll do our best to accommodate your needs.

Absolutely! Our tilt tray trucks are specifically designed to transport non-running, damaged, or accident-affected vehicles safely. The hydraulic tilt bed allows us to load vehicles that can't be driven, and we secure them properly for safe transport to your chosen destination.

Yes! We specialize in heavy machinery transport including excavators, forklifts, bulldozers, tractors, and industrial equipment. Our experienced team knows how to properly load, secure, and transport heavy equipment safely. Contact us with your equipment details for a tailored quote.

For emergency towing, we aim to respond as quickly as possible—often within 30-60 minutes depending on your location and our current jobs. For scheduled transport, we can typically accommodate same-day or next-day service. Call us to discuss your specific timeframe requirements.

Yes, we carry appropriate insurance for our transport operations. We treat every vehicle and piece of equipment with the utmost care, and all items are properly secured during transport. For high-value vehicles or specific insurance questions, please discuss your requirements with us when booking.

We accept multiple payment methods including cash, bank transfer, and card payments. Payment terms can be discussed when you receive your quote. For regular business clients, we can arrange account facilities for ongoing transport needs.

Ideally, yes—or you can arrange for someone else to be present on your behalf. This ensures smooth handover, any necessary paperwork is completed, and keys/documentation are transferred. If you can't be present, we can discuss alternative arrangements to suit your situation.

Yes, we specialize in oversized load transport. We handle all necessary permits, route planning, and compliance requirements for wide, overheight, or heavy loads. Contact us with your load specifications, and we'll arrange the appropriate transport solution.